Back office with customer service (m/f/d)

We are uVida - Our offer consists of the uVida DYNOSTICS metabolic device, which we use to offer metabolic analyses around the world/in the DACH region via a large network of B2B partners. After the analysis, the person tested receives their evaluation and assessment in the uVida app. On request, they can also receive a personalized nutrition and/or training strategy based on their analysis values.

With uVida, users train more efficiently and safely as there is no overloading. The diet is more targeted, which makes it easier to lose weight.

Are you not afraid of challenges and keen to help our company from the Allgäu region move forward? We are looking for someone to join our team as soon as possible:

 

Back office with customer service (m/f/d)

 

What challenges await you?

Exciting and varied tasks await you in this role:

 

Customer support: You assist our customers with questions and problems and offer them fast and competent support, always with the support of our uVida Academy team behind you.

Interface to the rest of the company: Depending on the customer's requirements, you will work closely with the Marketing, Academy, Dispatch, Sales and Production departments.

Testing to ensure the flawless functionality of our products: You carry out tests to ensure that our products work perfectly.

Management of rental and repair equipment: You coordinate the management of rental and repair equipment both internally and with our customers.

 

What should you bring with you?

We are looking for you for this position:

 

Communicativeness: You enjoy interacting with people and taking care of their concerns.

Experience with CRM and ERP systems: You already have experience in working with CRM and ERP systems.

Affinity for other technical systems: Microsoft Teams, Microsoft Office, all common chat systems, etc.

Solution orientation: You look pragmatically for solutions and know that the customer is king.

Personal characteristics: You are communicative, trustworthy and reliable.

Interest in our topics: You are passionate about nutrition, exercise and metabolism.

 

What do we offer you?

We offer you a working environment in which you can feel comfortable and develop further:

 

Innovative company with a family atmosphere: You work in an innovative company with a family atmosphere.

Intensive training: To get started, you will receive intensive training in our product and the associated services.

Equipment: You will be provided with a laptop and a cell phone.

Remuneration and development opportunities: Remuneration in line with the market with various development opportunities.

Regular training courses: Regular training courses at our uVida Academy are a matter of course for us.

Team cohesion: Flat hierarchies and a brilliant team that goes full throttle together and supports each other.

Space for ideas: Freedom and space for your ideas and opportunities for further development.

Insight into the company's development: You will gain an insight into the further development of our company and our products.

Flexibility: Flexible working hours and the option to work remotely.

 

Ready for your uVida Journey? Then apply now to hr@uvida.de and get started with us soon!

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